Telephone-answering services (№1024684)

Link to original

Publication date

Description

1. Section I
   1. Name and addresses
      Hoogheemraadschap Hollands Noorderkwartier
      Stationsplein 136
      Heerhugowaard
      1703 WC
      Netherlands
      Telephone: +31 725828282
      E-mail: [email protected]
      Fax: +31 725827010
      NUTS code: NL
      
   2. Type of the contracting authority:
      Regional or local authority
      
   3. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Callcenter dienstverlening t.b.v. Hoogheemraadschap Hollands Noorderkwartier.

         
         
      2. Main CPV code:
         79510000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Betreft de aanbesteding voor callcenterdienstverlening t.b.v. Hoogheemraadschap Hollands Noorderkwartier.

         
         
      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 0.01 EUR
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         NUTS code: NL
         Main site or place of performance:

         Nederland.

         
         
      4. Description of the procurement:
         

         Zie leidraad.

         
         
      5. Award criteria:
         
      6. Information about options:
         Options: yesDescription of options:

         Na de initiële periode van 2 jaar, is 2 x een verlenging van 1 jaar van toepassing.

         
         
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2017/S 009-013523
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: 1
      Title:

      Callcenter dienstverlening t.b.v. Hoogheemraadschap Hollands Noorderkwartier

      
      
   2. Award of contract
      1. Date of conclusion of the contract: 2017-04-28
         
      2. Information about tenders:
         Number of tenders received: 7
         Number of tenders received by electronic means: 7
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         A2 Antwoordservice BV
         39058062
         Zonnewijzerstraat 3
         Velsen-Noord
         1951 MP
         Netherlands
         Telephone: +31 251260900
         E-mail: [email protected]
         NUTS code: NL
         The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
         
         Total value of the contract/lot: 0.01 EUR
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      

      De waarde van de opdracht hoeft conform EU regelgeving niet bekend te worden gemaakt.

      
      
   2. Procedures for review
      1. Review body
         Rechtbank Noord-Holland
         Postbus 1621
         Haarlem
         2003 BR
         Netherlands
         Telephone: +31 883611172
         E-mail: [email protected]
         Fax: +31 883610152
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         
         
   3. Date of dispatch of this notice
      2017-05-01